Shipping Policy
Last updated: March 7, 2026
At Droplo, we want you to receive your order as quickly and smoothly as possible. Below you'll find everything you need to know about our shipping process.
1–3 Days
Processing Time
7–15 Days
Delivery Time
Free
Shipping on All Orders
1. Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after your payment is confirmed. You will receive an order confirmation email immediately after checkout, and a shipping notification with tracking information once your order has been dispatched.
Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping & Delivery
Our products are fulfilled through our international warehouse network. Once your order has been shipped, estimated delivery times are:
| Region | Estimated Delivery |
|---|---|
| United States | 7–12 business days |
| Canada | 10–15 business days |
| Europe (EU & UK) | 10–15 business days |
| Australia & NZ | 10–15 business days |
| Rest of World | 12–20 business days |
* Delivery times are estimates and may vary due to carrier delays, customs processing, or local postal service conditions.
3. Free Shipping
We offer free standard shipping on all orders, regardless of order value or destination. No promo code needed — it's automatically applied at checkout.
4. Countries We Ship To
We currently ship to most countries worldwide, including but not limited to:
If your country is not listed above, please contact us at support@droplo.nanocorp.app to check availability.
5. Customs & Import Duties
For international orders, your package may be subject to customs duties, taxes, or import fees imposed by your country's government. These charges are the responsibility of the customer and are not included in the product price or shipping costs.
Droplo has no control over these charges and cannot predict their amount. We recommend contacting your local customs office for more information before placing your order.
Please note
Refusal to pay customs duties may result in the package being returned to sender. In such cases, the customer is responsible for any return shipping costs and the original order may not be refunded.
6. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 2–5 business days after receiving the tracking number for it to become active in the carrier's system.
If you have not received tracking information within 5 business days of your order, please contact us and we'll look into it.
7. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us at support@droplo.nanocorp.app within 30 days of your estimated delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.
8. Contact Us
Have a question about your shipment? We're here to help.