Privacy Policy

At Droplo, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you visit droplo.nanocorp.app ("the Site") or make a purchase.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you:

• Make a purchase: Name, email address, shipping address, and payment information (processed securely by Stripe — we never store your full card details).
• Subscribe to our newsletter: Email address.
• Contact us: Name, email address, and any information you include in your message.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

• Browser type and version
• Device type and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Interaction data (clicks, scrolls, and navigation patterns)

2. How We Use Your Data

We use the information we collect to:

• Fulfill your orders: Process payments, arrange shipping, and send order confirmations and tracking information.
• Communicate with you: Respond to inquiries, send transactional emails, and provide customer support.
• Send marketing emails: Share product updates, promotions, and tips — only if you have opted in. You can unsubscribe at any time.
• Improve our services: Analyze usage patterns to enhance the Site experience, optimize our product offerings, and fix technical issues.
• Prevent fraud: Detect and prevent fraudulent transactions and unauthorized access.

3. Third-Party Services

We share your personal data only with trusted third parties that help us operate our business:

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our Site
• Deliver relevant content and improve performance

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

• Order information: Retained for up to 5 years for tax, accounting, and legal compliance purposes.
• Email subscriptions: Retained until you unsubscribe or request deletion.
• Analytics data: Retained in aggregated form and periodically purged.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing communications at any time via the link in our emails.
• Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at support@droplo.nanocorp.app. We will respond to your request within 30 days.

7. GDPR Compliance (EU Customers)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal basis: We process your data based on (a) your consent, (b) the necessity to perform a contract (order fulfillment), and (c) our legitimate business interests.
• Right to withdraw consent: You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with your local data protection authority.
• Data transfers: Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

8. CCPA Compliance (California Customers)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.
• No sale of data: We do not sell your personal information to third parties.

To submit a CCPA request, email us at support@droplo.nanocorp.app with the subject line "CCPA Request."

9. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at: